Privacy Policy

Effective Date: 7/29/2026

Bowling Green Tree Removal (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.

1. Information We Collect

We may collect the following types of information when you contact us, request a quote, or use our website:

Contact information, such as your name, phone number, email address, and property address
Details about your service request (e.g., description of the job, photos of tree or storm damage)
Communications you send us by phone, text message, email, or contact form

2. How We Use Your Information

We use the information we collect to:

Respond to service requests and provide estimates
Schedule and confirm appointments
Send updates about the status of your service (e.g., crew arrival, job completion)
Improve our services and customer communication
Comply with legal obligations

3. Text Messaging (SMS) Program

If you provide your mobile number to request a quote, schedule service, or communicate with us, you may receive text messages related to your service request, including appointment confirmations, estimate follow-ups, and crew status updates.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories, including but not limited to text messaging originator opt-in data and consent, will not be shared with any third parties.

Message frequency may vary. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or get help by replying HELP.

4. How We Share Information

We do not sell your personal information. We may share information with:

Employees and subcontractors who need it to perform requested services
Service providers who help us operate our business (e.g., scheduling software, phone/SMS providers), under obligations to protect your information
Authorities, if required by law

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You may:

Opt out of text messages at any time by replying STOP
Request that we delete your contact information from our records by contacting us directly
Ask questions about how your information is used